If you have a question or need assistance, please contact us by sending an email to support@thecookiecountess.com.
We ship to the USA, Australia and Canada. Visit our shipping page for more information.
Do you make custom stencils or cookie cutters? We do not make custom designs. If you have a suggestion for a non-licensed design, let us know!
I have a question about my airbrush gun. View our full Airbrush User Guide here!
Do you sell wholesale? Yes, for bakery supply stores. Find more info and a wholesale application here.
Do you have an affiliate/referral program? With Countess Rewards you can earn points for referring friends. We do not have another affiliate program
For immediate assistance: Call our number 401-580-0068
Phone support hours: 9:00 - 2:00 EST, M - F
LOCAL PICKUP HOURS for orders placed on website:
Monday-Friday from 8am to 3pm
you will receive an email when your order is ready
