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About The Cookie Countess

The Cookie Countess is your source for innovative tools, essential equipment, and gourmet ingredients for cookies and other treats.

Hillary Ramos decorated her first cookie in January of 2011 for her son's second birthday. Little did she know, she would become The Cookie Countess, and it would turn into a new passion and career path for her and her family. After starting as a hobby decorator, Hillary began experimenting with stenciling her cookies and in 2013 decided to design and sell her own stencils. Starting with only a few designs, The Cookie Countess grew to have over 800 stencil designs. 

Hillary’s husband Jon joined in the cookie fun in 2013 and has helped grow their business into a one-stop shop for cookie decorators. Over the years The Cookie Countess expanded into offering custom-designed products like the Precision Rolling Pin, Royale Max Airbrush System, Magic Screen, Collapsible Cookie Rack, and much-loved supplies such as cookie cutters, gel colors, paint palettes, specialty packaging, and more.

In 2023 The Cookie Countess opened their “Bakeshop” - a kitchen and classroom space in Warwick, RI. We now offer beginner and intermediate cookie decorating classes, as well as private group classes, perfect for friends or corporations looking for a fun activity.

Our values have stayed the same throughout our growth. We pride ourselves on having first-class customer service, lightning fast fulfillment, and providing a great product at a great price. 

Meet The Cookie Countess Team

Hillary Ramos & Jon Ramos

Hillary Ramos & Jon Ramos

Founders & Owners.

We're lucky enough to be best friends, husband and wife, and business partners. You can always find us (along with our son Jon and dog Tucker) enjoying life by the ocean in Rhode Island, and laughing at our own jokes.

Aline

Operations Manager. Health food lover.

Tom

Warehouse Manager. Outdoorsman extraordinaire.

Sarah

Cookier, customer service. Meme connoisseur.

Liz

Product developer. Mosaic artist.

Emily

Marketing Manager. Ask me about Harry Styles.

Kathleen

Shipper. Sarcasm queen.

Chrisoula

Order packer. Shoe collector.

Wilmalyn

Recipe Developer. Harry Potter expert.

Michele

Wholesale expert. #CampingLife

Giselle

Graphic designer. Wrestling fan.

Amy

Order packer. Music trivia maven.

Lori

Shipper. Portuguese girl through and through.

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