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About The Cookie Countess

The Cookie Countess is your source for innovative tools, essential equipment, and gourmet ingredients for cookies and other treats.

The Cookie Countess was founded in 2013 by baker Hillary Ramos in her home kitchen in Connecticut. We are now a 22,000 square foot warehouse in Warwick, Rhode Island. Still owned and operated by husband-and-wife team Hillary and Jon Ramos.

Our values have stayed the same throughout our growth. We pride ourselves on having first-class customer service, lightning fast fulfillment, and providing a great product at a great price. 

Meet The Cookie Countess Team

Hillary Ramos & Jon Ramos

Hillary Ramos & Jon Ramos

Founders & Owners.

We're lucky enough to be best friends, husband and wife, and business partners. You can always find us (along with our son Jon and dog Tucker) enjoying life by the ocean in Rhode Island, and laughing at our own jokes.

Aline

Operations Manager. Health food lover.

Tom

Warehouse Manager. Outdoorsman extraordinaire.

Sarah

Cookier, customer service. Meme connoisseur.

Liz

Product developer. Mosaic artist.

Kathleen

Shipper. Sarcasm queen.

Emily

Assistant Marketing Manager. Ask me about Harry Styles.

Chrisoula

Order packer. Shoe collector.

Wilmalyn

Recipe Developer. Harry Potter expert.

Niko

Color expert. Raiders fan for life.

Kate

Subscription packer. True crime lover.

Michele

Wholesale expert. #CampingLife

Giselle

Graphic designer. Wrestling fan.

Amy

Order packer. Music trivia maven.

Lori

Shipper. Portuguese girl through and through.

Aidan

Warehouse assistant. PC gamer.

Thomas

Warehouse assistant. Sneakerhead.