Cookie Countess Airbrush System User Guide

Airbrushing Basics


How do I use the airbrush system?

We HIGHLY recommend you watch our video tutorials on using the airbrush system here.

 

 

Before You Begin:

  1. The Cookie Countess Airbrush Machine is a single-action airbrush gun. That means when you turn on the airbrush machine, the compressor will constantly run so air will always come out of the gun.
  2. Color doesn't come out until you pull back the trigger.
  3. We recommend you our The Cookie Countess brand airbrush colors because we stand behind the quality of our products.
  4. Do not use gel color or other types of food coloring.

 

Adding Color to your Machine:

  1. Add a few drops of color into your gun well.
  2. Color will not come out until you pull back on the trigger.
  3. Experiment with your machine on a paper towel to get used to the power of the trigger!

 

Adjusting Pressure:

  1. If you are using our Cookie Countess matte airbrush colors, start the pressure knob on medium to medium high pressure.
  2. Adjust the pressure up if you have a shimmer color or a thicker color, or if you are trying to cover a larger surface area (like a cake).

 

Spraying:

  1. We recommend you layer your color on, not try to evenly coat a cookie in a single pass.
  2. Splotchy blotchy color? If you are too close to the cookie, your color will be splotchy. Blotchy means the color is going on too fast. Try pulling back further away from your cookie. Light layers are your friend here too. See our troubleshooting guide here!

 

Dry Time:

    • Dry time can vary from 2 - 15 minutes depending on how much color you put down. Experiment first! If it has been an hour and your color is still tacky, you have most likely used too much color. This much color is unnecessary. 

       

      How do I keep a stencil in place while airbrushing?

        • Hold your stencil in place with the reusable Stencil Genie or a Magnet Set and attach it to a metal cookie sheet.

         

            What colors can I use with airbrushing? Can I use gel colors?

            • We recommend you use non-expired Cookie Countess Airbrush Colors (because we stand by the quality of our product!). You cannot use gel colors, oil colors, powdered colors, or any homemade colors (natural dyes, etc) in this machine. Before using inspect your airbrush color be sure there are NO solid or thick, goopy pieces in your airbrush color.
            • To use with shimmer, metallic, or pearl airbrush colors you may like using a .5mm gun found here, it has a little more room for a thicker color. Read our guide on cleaning airbrush gun clogs here.

            A word on using older colors or other brands:

            • Many colors, especially older colors that have been sitting on the shelf awhile (it happens!) become thick over time and can cause clogs. If you have trouble using a color other than The Cookie Countess brand, try running the machine on high with hot water only (put hot water in the well where the color goes).
            • You can put your finger over the front while it's spraying to kick back hot water into the well and unclog a machine.

             

            Which airbrush gun do I need?

            The Cookie Countess Airbrush system only works with a single-action gun.

            Every Airbrush system includes a .4mm Nozzle Single-Action Airbrush Gun. This gun can be used with any of our airbrush colors. This is NOT compatible with a dual-action compressor, such as a Master.

            Our .5mm Nozzle Single Action-Airbrush Gun can be purchased separately. The .5mm nozzle gun has a slightly bigger needle opening than the gun that comes with our system. It allows more room for thicker metallic airbrush colors - or for those that like to mix luster dusts with alcohol to make their own color. Please still be aware that some dusts/powders are simply not meant to be mixed and used in an airbrush gun, and can cause clogging.

            The .5mm gun is suitable for systems that are single action, and have a slide-on hose attachment - like the Cookie Countess system.

             

            What does your warranty cover?

            The Cookie Countess Airbrush System comes with a 1-year warranty.

            The Cookie Countess warranties this product to be free from defects in material or workmanship for a period of one (1) year following the date of purchase, provided that the product is used in compliance with the operating manual. This limited warranty does not cover failures due to abuse, accidental damage or when repairs have been made or attempted by anyone other than The Cookie Countess. A defective product meeting the warranty conditions set will be replaced or repaired at no charge by exchanging the product to The Cookie Countess; or returning the product to The Cookie Countess for a refund.

             

            Airbrush Problem Troubleshooting


            Airbrush Spray Guide

            My airbrush spray is blotchy or the gun is sputtering.

            Follow these troubleshooting steps:

            1. Make sure the machine is on high.
            2. If you have an older machine (purchased before 2018) with a moisture trap, try taking the moisture trap off as that part can hamper airflow.
            3. Try spraying just plain, filtered water. If it doesn't spray in a fine mist at full power, then you have a clog or partial clog.
            4. If you have a clog, try pulling back the needle out of the back of the gun, unscrewing and nozzle cap, and flushing hot water through the well and out the nozzle. If it shoot out a clear stream you should be okay. If not, the nozzle may have to get cleaned. For a full in-dept video of machine cleaning visit this page.

            Still getting splotchy color? You may be using the machine on pressure that is too low! Try turning up the pressure to a medium-high setting.

             

            My airbrush spray is too strong, too weak, or random in pressure.

            Follow these troubleshooting steps:

            1. Take off the hose from the compressor, turn it on high and put your finger over the air port. It should build pressure against your finger. If it makes no sound change than it could be a bad compressor (this is a rare problem).
            2. Attach the white hose to the compressor and put your finger over the other end of the hose to make sure the hose doesn’t have any leaks. Compressor should spoil up and create pressure against your finger.
            3. Attach gun and make sure the front caps are on tight. Put water in the well and spray. It should come out in a fine mist. If this happens then everything works and you could have a bad batch of airbrush color.
            4. If it doesn’t spray then unscrew the cap on the back of the gun and make sure the needle is going in and out with the trigger when it’s pulled back. If not, lightly press the needle towards the front of the gun and then screw the needle nut on tight. That will attach the trigger to the needle so that the needle pulls back with the trigger.
            5. If it’s still not spraying water, then run the well under hot water with the machine on and he trigger pulled back to try and flush out any clogs.
            6. Hopefully you are seeing better results at this point. If water is spraying out but the color isn’t then it’s bad color and nothing is wrong with the machine or guns.
            7. Refer to our trouble shooting video for a visual guide here.

            If you had a bad compressor or a leaky hose:

            1. If there is something wrong with our products, and still under warranty, we will send you replacements. Please contact us here.

             

            There are bubbles in my cup, how do I stop this?

              1. Let's first check to see if the compressor is working.
              2. Take the hose off the compressor and put your finger over the air port with the machine on high. Does it make a sound like the compressor is spooling up and the air presses against your finger? IF it makes no sound change then the compressor is broken but this is super rare.
              3. If the compressor does spool up then attach the white hose to the machine and put your finger over the other end of the white hose to check if there are any leaks in the hose. If not then attach the gun to the hose.
              4. Make sure the front caps of the gun are on tight. Put water in the well and spray it on high. A fine mist should shoot out. IF not put your finger over the front cap of the gun to check if the air is sent back into the well causing it to bubble.
              5. The compressor needs resistance to spool up and move air so if there is a leak in the system anywhere the gun won't pressurize and nothing will happen when you pull the trigger.
              6. If the well is still bubbling, you may need to clean a clog out of your system. View our video on how to take apart and clean your system here.

             

            Can I order replacement parts for my airbrush?

            Yes! Click these links for airbrush parts:

            .4mm Single-Action Airbrush Gun (Standard Gun)

            .5mm Single-Action Airbrush Gun (for shimmer, metallics)

            Replacement hose